Privacy Policy | The Listing Team at RESF

Privacy Policy

Effective Date: May 24, 2025

The Listing Team at RESF ("we", "our", or "us") respects your privacy. This policy outlines our practices regarding personal information collection and use in South Florida real estate services.

1. Information We Collect

Directly Provided Data

  • Contact information (name, email, phone)
  • Property preferences and requirements
  • Financial qualification documents
  • Government-issued identification

Automatically Collected Data

  • IP address and device information
  • Website usage analytics
  • Location data (for property searches)
  • Cookies and tracking technologies

2. Use of Information

  • Facilitate real estate transactions
  • Personalize property recommendations
  • Process mortgage pre-approvals
  • Comply with Florida real estate laws
  • Improve our services
  • Prevent fraudulent activity

3. Data Sharing

We may disclose information to:

  • Licensed real estate professionals
  • Title companies and closing agents
  • Mortgage lenders and insurers
  • Legal authorities when required
  • Service providers under confidentiality agreements

Mobile Information Notice: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Security Measures

We implement:

  • SSL encryption for all transactions
  • Secure document storage systems
  • Multi-factor authentication
  • Regular security audits

5. Your Rights

  • Access collected data
  • Request corrections
  • Opt-out of marketing
  • Delete non-essential data
  • Download your information
  • Lodge complaints

Submit requests to: privacy@reallistingagent.com

6. SMS Messaging Policy

By opting in to our SMS service, you consent to receive text messages from Scott Lehr, PA regarding property listings, market updates, and appointment reminders.

Message Frequency

Message frequency varies based on your interactions and preferences, typically ranging from 2-5 messages per week.

Opting Out

You can cancel the SMS service at any time. Simply text "STOP" to 689-305-3051. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Support

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to support@reallistingteam.com or our toll-free number: +1 844-795-7090.

Carrier Information

Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.

7. Policy Updates

We will notify users of material changes through:

  • Website notices
  • Email alerts
  • Updated revision date

Last Updated: May 24, 2025

Regulatory Compliance

  • Florida Statute 501.171 (Data Protection)
  • GDPR (EU Residents)
  • CCPA (California Residents)
  • NAR Code of Ethics
  • TCPA (Telephone Consumer Protection Act)
  • CTIA (Cellular Telecommunications Industry Association) Guidelines

 



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